Services
In keeping with the tenets of our core values magniflex strives to offer innovative products in an innovative way. For us the quality of the service is an important part of the total product offering.
1. Trade service at place
For every trade object cares personal regional sales manager, who negotiate the work conditions, acquaint the trade consultant with the product variety, make trainings, supports the image presence of the Magniflex brand and supports the successful business of our partners.
2. Servicing by phone or email
Our connection with clients and partners is a priority and we make it easy for you to connect with us anytime. We can be reached by telephone from 9:30 until 21:00 Tuesday, Wednesday, Thursday and Friday and from 9:30 until 16:30 on Monday and Saturday telephone number 0030 2310 473593/591. We can be reached by e-mail at info@magniflex.com.gr and respond to most e-mail enquiries within 24 hours.
3. Marketing service
Magniflex has an aggressive media advertising presence and invests heavily at the point of sale. We invest in inventory, building of store expositions and events along with marketing materials such as brochures and catalogs.
4. Internet
At http://www.magniflex.com.gr/, Magniflex provides partners and consumers with comprehensive information on our products and services, along with retail points of sale and current promotions.
5. Logistic service
The Magniflex team takes care of every step of the order process. Every order is delivered to the trade free of charge within 4 days. Our patented technology for vacuum packaging of mattresses make the transportation and storage easy, convenience and fast.
6. Guarantee servicing
Magniflex will replace any defective products (during the valid guarantee period). Magniflex mattresses are guaranteed from 10 to 15 years. During this time, the guarantee is valid. To initiate a claim, please conact our customer service department at telephone number 0030 2310 473593/591 or info@magniflex.com.gr to process the claim.
